Terms and Conditions – bygame Online Casino Philippines

1 Acceptance of Terms

Welcome to bygame, an online casino platform operated under the domain bygame.best and made specifically for Filipino players. These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player," "User," or "you") and bygame ("we," "us," or "the Platform").

By accessing, registering on, or using any part of the bygame platform — including its website, mobile browser version, games, promotions, and payment services — you confirm that you have read and agreed to these Terms in their entirety. This agreement takes effect from the moment you complete account registration or begin using bygame services, whichever comes first.

These Terms apply to all users of bygame, including visitors, registered members, and players actively participating in real-money games. We strongly encourage every Kabayan to read through all sections before playing.

2 Eligibility

To use bygame and participate in any real-money gaming activity, you must meet the following eligibility requirements at all times:

• You must be at least 21 years of age or the minimum legal gambling age in your jurisdiction, whichever is higher.
• You must be a resident of or physically located in a jurisdiction where online casino gaming is permitted by law.
• You must not be listed on any self-exclusion registry or have been previously barred from bygame for violations.
• You must have full legal capacity to enter into a binding agreement.
• You must not be acting on behalf of another person when registering or making transactions.

bygame reserves the right to verify eligibility at any time and to restrict or terminate access to any user who does not meet these requirements. We do not knowingly allow minors on the platform — if you are aware of a minor attempting to use bygame, please contact us immediately.

3 Account Registration

Each player is allowed one (1) account only. Creating multiple accounts is strictly prohibited and will result in immediate suspension of all linked accounts and forfeiture of any balances held within them.

When registering with bygame, you agree to provide accurate, truthful, and current information, including:

• Full legal name (as it appears on your government-issued ID)
• Valid email address
• Active Philippine mobile number
• Date of birth
• Preferred payment method details

You are solely responsible for maintaining the security of your account credentials. Do not share your username or password with anyone. bygame will never ask for your password via email, chat, or phone. Any unauthorized account activity must be reported to our support team immediately at support@bygame.best.

bygame reserves the right to refuse registration at its sole discretion, without obligation to provide a reason.

4 Deposits and Withdrawals

All transactions on bygame are conducted in Philippine Peso (₱). We support the following local payment channels:

• GCash, Maya, GrabPay, Coins.ph (e-wallets)
• InstaPay and PESONet bank transfers
• BDO, BPI, and UnionBank online banking
• Visa and Mastercard debit/credit cards

Minimum deposit and withdrawal amounts vary by payment method and are clearly shown on the Deposit and Withdrawal page. bygame does not accept cash deposits or payments made on behalf of another person.

Withdrawals are processed to the same payment method used for deposit whenever technically possible. bygame reserves the right to request additional identity verification before processing any withdrawal. Processing times vary by method but most e-wallet withdrawals are completed within a few hours.

bygame does not charge fees for standard deposits or withdrawals. However, your payment provider or bank may apply their own charges — please confirm with them before transacting.

5 Bonuses and Promotions

bygame offers various promotions for Filipino players — from welcome bonuses to reload offers and holiday specials. Each promotion on the Promotions page comes with its own specific terms, including:

• Wagering requirements — the number of times a bonus amount must be played through before a withdrawal can be made.
• Minimum deposit — the amount you need to deposit to qualify for a specific bonus.
• Eligible games — not all games may count equally toward wagering requirements; some may be excluded.
• Validity period — bonuses expire if not used within the stated timeframe.

Attempting to abuse bonuses — including but not limited to: creating multiple accounts, using strategies with the sole purpose of meeting wagering requirements without genuine gaming activity, or colluding with other players — will result in immediate bonus cancellation and potential account termination.

bygame reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Players who have already opted in before a change may retain the original terms of that specific offer, at bygame's discretion.

6 Game Rules and Fair Play

All games on bygame — including Baccarat, Color Game, Roulette, Jackpot Slots, and all other titles — operate using certified Random Number Generator (RNG) technology or live dealer systems provided by licensed game providers. This ensures every outcome is genuinely random and independent of previous results.

Each game has its own set of rules, which are available within the game interface. Players are responsible for familiarising themselves with the rules of any game before wagering real money. Ignorance of game rules is not grounds for a refund or dispute.

In the event of a technical malfunction during a game session, bygame's decision on the outcome of any affected round is final. If a game disconnects mid-play due to server issues on our end, we will make reasonable efforts to restore your session to the pre-disconnection state. Disconnections caused by the player's internet connection are not covered.

The Return to Player (RTP) percentages for all games are published transparently and represent long-term statistical averages — not guaranteed returns on individual sessions.

7 Prohibited Activities

The following activities are strictly prohibited on bygame and will result in immediate account suspension, cancellation of all balances, and may be reported to the relevant authorities:

• Creating or operating more than one account per person
• Using another person's identity or payment details
• Depositing or withdrawing funds on behalf of a third party (money muling)
• Attempting to reverse, chargeback, or dispute a legitimate transaction
• Using automated bots, scripts, or software to manipulate gameplay or exploit system vulnerabilities
• Colluding with other players to gain an unfair advantage in multiplayer games
• Attempting to exploit glitches, errors, or technical faults for monetary gain
• Using the platform for money laundering or any other illegal financial activity
• Providing false information during registration, verification, or support interactions

If bygame suspects that any of the above activities are occurring, we reserve the right to freeze the account, withhold funds pending investigation, and cooperate fully with law enforcement agencies where required by Philippine law.

8 Responsible Gaming

bygame is committed to promoting a safe and healthy gaming environment for all Filipino players. We understand that for a small number of people, gaming can become problematic — and we take that seriously.

We offer the following responsible gaming tools to all registered players:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
• Session time limits — receive reminders after playing for a set duration
• Cooling-off periods — temporarily pause your account for a defined period
• Self-exclusion — permanently close your account if you feel gaming is affecting your life negatively

For more information on these tools and additional support resources, please visit our dedicated Responsible Gaming page.

9 Account Suspension and Termination

bygame reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including but not limited to the following situations:

• Violation of any provision in these Terms and Conditions
• Failure to complete identity verification within a reasonable timeframe
• Fraudulent or suspicious activity detected on the account
• Request from the account holder to self-exclude
• Regulatory or legal requirement to do so

If your account is closed due to a breach of Terms, any funds remaining in your account may be forfeited. If your account is closed for reasons beyond your control (e.g., regulatory changes), we will make reasonable efforts to return any eligible balance after completing necessary verification checks.

You may also voluntarily close your account at any time by contacting our support team. Before closing, please ensure all active bonuses and wagering requirements are settled, as pending bonuses will be removed upon closure.

10 Intellectual Property

All content on the bygame platform — including but not limited to logos, graphics, game interfaces, text, software, and page layouts — is the exclusive property of bygame or its licensed game providers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, publish, modify, create derivative works from, or otherwise exploit any content from bygame without prior written permission. Unauthorized use of bygame's intellectual property is a violation of these Terms and may be subject to legal action.

11 Limitation of Liability

To the maximum extent permitted by applicable law, bygame shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to:

• Loss of funds due to gaming outcomes
• Interruption of service due to maintenance, technical failures, or force majeure events
• Unauthorized access to your account if caused by your own failure to secure credentials
• Actions taken by third-party payment processors

Our total liability to you for any claim arising from your use of bygame shall not exceed the total amount you deposited in the 30 days preceding the claim. This limitation does not apply to cases of gross negligence or wilful misconduct on our part.

12 Privacy and Data Protection

bygame respects your privacy and handles your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using bygame, you consent to the collection, processing, and use of your personal information as described in that policy.

We collect only the data necessary to operate the platform, verify your identity, process transactions, and comply with legal obligations. We do not sell your personal information to third parties for marketing purposes.

13 Changes to These Terms

bygame may update these Terms and Conditions from time to time to reflect changes in our services, applicable laws, or business practices. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Send a notification to your registered email address
• Display a notice on the platform upon your next login

Your continued use of bygame after any changes to these Terms constitutes your acceptance of the updated version. If you do not agree with the revised Terms, you should stop using the platform and close your account.

14 Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with applicable laws. Any disputes arising from or relating to your use of bygame shall first be referred to our customer support team for informal resolution.

If a dispute cannot be resolved informally within 30 days, both parties agree to submit to the jurisdiction of the competent courts or regulatory bodies applicable to online gaming platforms. bygame's decisions on matters relating to game outcomes, bonus eligibility, and account management are final and binding unless clearly shown to be the result of a technical error.

15 Contact Us

If you have any questions about these Terms and Conditions, or need clarification on any specific point, please don't hesitate to get in touch with the bygame support team:

• Email: support@bygame.best
• Live Chat: Available 24/7 directly on the bygame platform
• FAQ: Visit our FAQ page for quick answers to common questions

Our team is here to help — whether it's a question about your account, a transaction, or just wanting to understand a specific clause in these Terms. We respond to all inquiries as quickly as possible.